As the global effect of coronavirus (COVID-19) continues to evolve, METYX and our family of companies is firmly committed to the health and safety of our team members and customers and serving our communities globally. We know that the successful operation of your business largely depends on our supply chain and services to remain uninterrupted. As a result, we wanted to send you a personal note and let you know how we are actively addressing and managing the coronavirus emergency.
First, it is always our top priority to ensure the well-being of our staff, customers, partners, and community. We have implemented a number of sensible policies to this end, including sending the risk group employees for home-office, increasing the number of medical crew, training the staff about COVID-19, redesigning the layout of our working areas and product pick up areas and following our plans for Crisis Management & Business Continuity. None of these steps have slowed our operations or responsiveness. In fact, our teams remain fully operational and we expect will continue to do their jobs in the coming weeks absent further restrictions from the legal authorities.
Second, we have established, proven, infrastructure and resources in place which allow us to quickly provide solid social distancing options for our team members and solutions for your business. We have been providing product and solutions to businesses and organizations for more than 30 years, we will continue to do our best, even under very tough circumstances.
Finally, we recognize that this emergency has put a strain on everyone. There is virtually no one who will remain completely free from the impact of this unprecedented event. As new information becomes available, management is keeping our team well informed so they can respond swiftly and appropriately. While the circumstances continue to change and we modify our operations as necessary, we thank you for your patience and cooperation. As new developments occur, be assured we are committed to taking care of our members and employees and to our mission of providing quality product and exceptional service.
Also, METYX USA is an “Essential Business”, critical to the security and critical infrastructure of the United States. We have been working diligently with our Team, Clients, Supplier Business Partners, Department of Homeland Security, FEMA and local government authorities to ensure we remain operational to serve the nation at this challenging time. We are so grateful for our customer care and office support professionals, engineers, sales professionals and for our productions workers who produce quality materials critical to the energy and transportation industry every day. We are so happy to be in this business and supporting all of you. We remain open to serve you today and in the future.
We extend our sincere thanks to you for your ongoing support and loyal dedication during this challenging time.